Customer Service
CONTACT
Have a question? Send an email to: info@coverbutton.net or katie@starttofinishsupplies.com
PAYMENT
Payment is accepted by Visa, Master Card, Discover, American Express and Paypal.
SHIPPING
Orders are shipped through PayPal Shipping and are sent USPS First Class mail. Please make sure that the address on your Paypal account is up to date. It is the responsibility of the buyer to cover additional expenses for returned packages.
Packages can be upgraded to USPS Priority or Express mail if desired. You will have the opportunity to select a method at check out. All orders are packaged and shipped in the order that they are received. Upgrading your shipping to Priority or Express does not change this rule. The upgrade is for shipping only. Your package will still ship in the order that it arrived.
Start to Finish is NOT responsible for International custom fees or taxes.
All orders are shipped out within 1-4 days of ordering.
Orders over $50.00 ship free within the US. Orders over $100.00 ship free internationally.
REFUNDS & EXCHANGES
Refunds and exchanges are acceptable within 30 days of purchase for domestic orders or 60 days of purchase for international orders. The buyer is responsible to all associated postage fees.
Have a question about a return or exchange? Email us at returns@coverbutton.net.
QUESTIONS
I am able to put items in my cart but when I go to check out the cart is empty. What is the problem?
This occurs when the cookies on a users computer are not enabled. Please make sure that the cookies are enabled on the computer that you are using.
To obtain the status of an order, enter the confirmation number and click Go!.
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Start to Finish Supplies
